If my understanding is right, their security measures are over-engineered even that means losing profits. As an individual I told them (about 10 times, after my

If my understanding is right, their security measures are over-engineered even that means losing profits. As an individual I told them (about 10 times, after my account recovered) that I own them couple of thousand dollars. They responded "no, you are perfectly fine" ¯\_(ツ)_/¯