16 ms·
I have chosen the wrong flight dates because your date picker is broken
- underwater 8y agoCharge back? "I purchased a flight leaving on a) Thursday b) Feb 2. Product did not meet requirements."
- jessriedel 8y agoTo play devil's advocate: this is tool for helping you to search for a product. The official transaction happens at the end when they show you the date, time, airports, costs, etc. all on one page and you click "approve". (Presumably, the date was correct there.) One can certainly argue that their sales process was misleading (if only due to incompetence on their part), but that's a slightly different complaint than they saying they didn't deliver the product you agreed to purchase.
- happytoexplain 8y agoYes, that's an argument a lawyer might make, but I disagree with the premise: Any reasonable interpretation of "agreeing to purchase" takes into account the entire dialogue between the merchant and customer, in which case the merchant told the customer two different things, and the customer reasonably didn't notice that one was different. There's no reason to assume about which version the customer agreed to.
- basicplus2 8y agoIf both parties thought it was a different date There was no "meeting of minds"
- tedunangst 8y agoCan't wait for airlines to add another confirmation screen to the checkout process. Please type "Yes I want this flight and I double checked the dates are correct" to proceed.
- gpm 8y agoYou mean: "I purchased a flight leaving on the 3rd Sunday in February". But this should be the last resort. You should try and resolve it with customer service first. You should publicly complain about something like this anyways, so you might as well until after that doesn't resolve it before making a charge back.
- jayalpha 8y agoYou would be surprised how often my US credit card has saved my a... from insane European customer service. Hello Wizzair :-)
- pas 8y agoCould you elaborate a bit on what went/goes wrong with wizzair? (We fly with them about once a year, and so far no problems.)
- jayalpha 8y agoI bought a Wizz "membership", promising a 10 US$ discount on all flights. Somehow I was not able to apply this membership to flights I bought after the first booking since it took them some time to internally activate it. The discount was only granted for the first two flight legs.So I bought a total 6 flight legs for 500 dollar total but based on my membership the charge should have only been 450 dollar. I emailed them and they said that they overcharged me and asked for a 50 USD voucher since I wanted to buy extra check-in luggage anyway. They told me that my membership can not be applied to the selected flights. I emailed them screenshots, showing them that NOW I could apply the discount if I bought again but they did not accept. "Decision final." I felt this was fraudulent, so I did a backcharge of all the charges. First the CC company settled with me, then with them, then after threatening legal action the CC voided all charges. I booked the flights with major airlines for basically the same price later (I am all major alliances gold status :-) ). Was it worth it? It totally pissed me off. I even did not ask for money back but just for an in-house credit and I hate it when big companies try to play hardball with me. Yes, it was worth it. On the other hand, a Chinese guy tried to sell me my own bike on a "street bicycle shop" that was stolen a few month before. I yelled at him a little bit and I gave him 100 RMB for repairs he did, bought a big lock-chain from him for another 100 RMB. These "street shops" guy are poor, they have no money. Yes, I could have called the police and fucked him over but it is easy to play hard ball against a poor guy. More fun to play hard ball against a company.
- jzwinck 8y agoAir Asia, like many discount airlines, charges different fees depending on payment method. Paying by bank transfer carries roughly half the fee of paying by credit card. So a lot of people can't do chargebacks.
- petercooper 8y agoEven just labelling the days would help. There's room for confusion with unlabelled days even when it's "right", though. The author says "Since when is Feb 2 on a Thursday", but I assume that's because he's used to a Sunday->Saturday layout on a calendar, whereas for me I'd assume the 2nd were a Friday based on that position as I'm used to Monday->Sunday calendars. (Update: OK, the days ARE labelled - incorrectly. You have to click on the screenshot on Twitter to see the full screenshot. Keeping this comment here for posterity only ;-))
- sturgill 8y agoThe thing is, the screenshot _has_ labeled days. The calendar helpfully labeled February 2 as a Thursday.
- cbhl 8y agoThat sounds like l10n gone seriously wrong -- maybe they literally wrote something like translation_helper(0) in that header which translates to Monday in $asian language and Sunday in English.
- andrewmackrodt 8y agoThe bug looks like it occurs because the date picker aligns days/dates from 2017. February and March both begin on a Wednesday in the screenshot. I don't have iOS to test, but if this is the case, a flight for 1st Jan 2020 will incorrectly be aligned under Sunday instead of Wednesday. Pretty poor bug
- ghaff 8y agoNot the screenshot I'm looking at from the link. [ADDED: Ah, you have to click through on the twitter image. Yes, it's just flat-out wrong.]
- aarondf 8y agoClick through
- contravariant 8y agoAssuming people start their weeks on the same day as you do is risky at best, but interestingly this case looks like they corrected the wrong way around, resulting in a week that starts on Tuesday rather than Sunday (or Monday, which it may have been before the 'correction'). Edit: Apparently the image I was looking at wasn't the whole image.
- deleted 8y ago[deleted]
- ColinWright 8y agoClick through and see the whole image.
- contravariant 8y agoOh, so they actually did indicate the weekdays. Sorry, twitter's crop of the image made it look like they just had a weirdly aligned calender.
- dguo 8y agoI purchased tickets on the AirAsia website recently, and I am confident that at least on Firefox, their date picker for the passenger's date of birth has an off by one bug. At least in my case, customer support was able to change the date. Edit: I am confident because I purchased multiple tickets with multiple passengers and also had someone double check that I filled out the info correctly. All the date of births ended up being one day later than they should have been.
- koolba 8y agoSounds like a time zone round trip issue. They’re likely using timestamps (say epoch millis) to represent dates and converting it incorrectly on display.
- sk5t 8y agoSounds like a fundamental misunderstanding about the difference between a birthdate and an instant on a timeline.
- untog 8y agoNot a misunderstanding, I'm sure they understand birth dates. But that the date picker selects the current time by default, and doesn't make that visible to the user.
- teknopaul 8y agoBirthdates are complicated. It's quite possible for you to tell someone your birthday and be "wrong" because of the timezone you are in. Or for you to be more or less "years" old than your birth date indicates because of timezone differences between where you were born and where you are now. Rarely matters. Simple mistake in code to forget that a birthdate should be treated as having no timezone. Depending on time of birth it could have been you that was off by one
- sk5t 8y agoThere should be no time component to a properly-stored birthdate. One doesn't observe a "January 1 in Australia" birthday on December 31 in New York. Systems that presume a birthday to be other than a year+month+dayofmonth get themselves into the sort of trouble described in this thread. Birthdays well in the past, however, might need more information on the observed calendar/chronology in use in the subject's locale. OTOH, if you need "instant of birth" then definitely get a time and timezone. Plus, converting to UTC and discarding the timezone observed at the place and political circumstance of birth would likely be a mistake.
- userbinator 8y agoI'm very curious how a bug like this could even happen. At a glance it doesn't appear to be the classic "ISO week-based year" problem discussed on HN a few times before, but somehow the code thinks Feb 1 2019 is a Wednesday... weeks starting with Sun vs Mon wouldn't account for the off-by-2 error seen here.
- Kaivo 8y agoI looks as if they started their calendar year with January 1st on Sunday. Maybe they just never even bothered to align the dates with the week days.
- yuchi 8y agoI’ve been scratching my head about this too. I can’t find a way to introduce such a bug in a date picker. The only one I’m thinking is a off by one when reading the month/year. For example an API with 0-11 months, and one with 1-12. You’d get info of the wrong month.
- gpm 8y agoCan't be the month, it has the right number of days. Can't be the year, 2018 and 2020 also don't have February 2 on Thursday. It can't even be the month but only for the starting day, neither January nor March have their 2nd on a Thursday.
- taormina 8y agoCould've been hardcoded for an older year for a deadline? Never got implemented to use the correct calendar based on the year?
- lultimouomo 8y agoI sure hope not, because in that case that thing has been broken for the whole 2018!
- int_19h 8y ago
- thewizardofaus 8y agoI once tried to book flights on a popular airline website. I used four different web browsers and each one displayed the content differently, all resulting in "unexpected error". The only browser that would work was chrome, it displayed the "missing" field (date of birth)...
- godelski 8y agoIs anyone else weirded out by how the AirAsia twitter account is responding to the comments? It looks like automated responses but then signs with an employee name.
- Sharlin 8y agoSeriously, UI components are hard. Even a lowly button is difficult to get right, where ”right” means ”whatever smart people have converged on after 30 years of GUIs”. Anything more complex than a button is much much harder. There are a lot of things wrong with the whole ”web app” concept but to me maybe the most important is everybody trying to implement their UI widgets from scratch. And I say this as someone whose job used to be writing and maintaining a webapp UI framework.
- zozbot123 8y agoUI components might be hard, but typing <input type="date"> into a HTML document is not hard, and it's enough for the browser to do the right thing here. This screwup was entirely self-inflicted, a consequence of ignoring the well-known best practices of authoring semantically-meaningful web documents, forms and apps.
- tlb 8y agoThat's currently only supported by 86% of browsers. A few years ago when they might have designed it, that number as much lower. See https://caniuse.com/#feat=input-datetime https://caniuse.com/#feat=input-datetime
- Semaphor 8y agoRegarding input type="date" > Recommendation > While convenient where it works, the failure mode of type="date" and its associated date and time types is very poor. This makes it a risky choice that could leave users struggling to meet validation criteria. [0]: https://www.smashingmagazine.com/2019/01/html5-input-types/#a8 https://www.smashingmagazine.com/2019/01/html5-input-types/#...
- mediumdeviation 8y agoI remember desktop Chrome ‘implementing’ date input a few years ago by using the number input’s spinner. If you press up the date goes to 0000-01-01. It was worse than useless because you can’t even polyfill in a JS datepicker since the usual feature detection would detect Chrome as having support for date input.
- sswu 8y agoI ran into a similar issue applying for Global Entry. Luckily an appointment at 3am on Saturday suggested the times were in UTC. Nevertheless this was unnecessary uncertainty and anxiety - what about those who aren't familiar with UTC time? How can we design datetime libraries to prevent these issues? Or at least make it so that error-prone behaviors must be very explicit?
- RyJones 8y agoWhen I went to get global entry, there were tons of people showing up 12 hours early.
- jzwinck 8y agoWait, their customer facing UI only supports a timezone that virtually no humans use? That doesn't sound like a datetime library design problem, it sounds like they totally neglected to use a datetime library at all.
- repolfx 8y agoWell, the problem is web apps, or seen another way, lack of good distribution mechanisms for desktop apps. Write your frontend in Java 8 and you have access to a full blown date/time library that handles all the edge cases and has been well thought out. Do it in JS and you got bupkis.
- kuroguro 8y agoFeb 2 is _clearly_ in the Friday slot in that picture. /s
- sokoloff 8y agoIt's obviously under the "Thu" label when you look at the uncropped picture. Feb 2, 2019 is a Saturday in any event.
- meroes 8y agoHad something similar trying to schedule a phone interview. The confirmation email text gave a time 3 hours before the date picker time displayed on their site. I spoke to them on the phone to manually schedule me and then we ran into a problem where there were no daily saving time zones so I had to give myself a two hour window to be sure.
- Eric_WVGG 8y agoHm. I ordered a hotel room for today (Saturday, Feb 2) earlier in the week, and was messaged asking what time I would be checking in on Thursday the 2nd. I wonder if the big is in a common industry tool.
- scrumper 8y agoSomething's up. I got a letter a couple weeks back from my kid's school requesting a permission slip for a theater trip on Thursday Feb 2. Couldn't figure out how they landed on that date.
- deleted 8y ago[deleted]
- userbinator 8y agoThis gets more interesting... Googling for "Thursday Feb 2, 2019", "Thursday February 2nd, 2019", etc. returns a surprisingly large number of results containing that exact string (but fortunately, far less than the number of results containing "Sat Feb 2 2019"). If it was a widespread issue, we should be seeing more news about it throughout the rest of the month.
- thirdsun 8y agoAs someone else in this thread figured out, Feb 2 0019 was a thursday.
- ropeladder 8y agoI ended up booking two flights recently because Kayak sent me a "booking failed" email after I tried once, it failed, then tried again, and it worked. Then an hour later I got an email from Kayak saying my flight booking had failed. So of course I booked another flight. They would NOT admit the slightest wrongdoing. Never using them again.
- netsharc 8y agoIf you're never using them again, why not do a chargeback? (Apparently services like Uber or Airbnb ban you if you do this, so it's "mutually assured destruction"). Or call the airline and tell them how Kayak messed up.
- jliptzin 8y agoI find it hard to believe there is any combination of words you can say to an airline company to successfully refund a non-refundable ticket.
- ivan_gammel 8y agoDid it once in Russia. There’s a law requiring a refund if passenger is sick.
- karthikb 8y agoMany airlines (ex. United Airlines) allow refunds within 24 hours of purchase, regardless of general rules of the ticket.
- sjjshzvuiajhz 8y agoI think this is legally required in the US, if you book directly with the airline. This is a solid reason to never book through the flight aggregators.
- boudin 8y ago
- anth_anm 8y agoI was heading back home for a month. I went and took my dog to the kennel, bussed down to the airport. Was all ready to go after a couple days getting ready. Went to check in and realized my flight was 6 weeks in the future. They let me cancel, but a flight that day was hundreds more and I wound up sitting at the airport all day. I triple check when I book flights with google flights now.
- miaklesp 8y agoIt's not a bug, it's they business model. Why do you think that are so cheap and so successful at the same time?
- jzwinck 8y agoThere is some truth to this. A couple years ago I bought three tickets from AirAsia. A week before the flight there was a volcanic eruption which canceled all flights at the destination. They issued me a credit voucher for future flights. Half the credit expired before I next needed to travel to an airport they service. I still use them because sometimes they are $300 cheaper. And they don't play hardball with luggage weights, unlike some full fare airlines like British ("Your bag is 7.8kg, the limit is 7kg, if you want to carry it on you need to remove five pieces of clothing and put them on yourself").
- throwaway415415 8y ago"session timeout" is the worst thing that can happen when you're trying to book tickets. The whole experience or booking flying tickets is awful and generally takes a lot ot time. When this happens and you need to refill information that's when you book flights for the wrong date. I'm wondering how common this mistake is.
- deleted 8y ago[deleted]
- topmonk 8y agoThis is a discount airline. They employ all kinds of tactics to part money from the customer, excessive credit card fees on top of a lousy exchange rate, very small baggage allowance hidden in the fine print, useless insurance offers, etc. You should be examining the confirmation screen extremely closely with an airline like this. Go ahead and blame them if you want to, but they make money on price, not reputation, and the market has chosen price over quality of service.
- peteretep 8y agoThat's too simple a read. There are many many many low-cost airlines in Asia, and AirAsia is rarely the cheapest for any given journey. They are -- however -- pretty reliable, reasonably well organized, and I travel with them regularly on the basis that they're not as cut-throat as some of the other low-cost options.
- topmonk 8y agoThat depends... to and from Malaysia they are often the cheapest. They also have the newly reduced 7kg carry on rule (from the pretty standard 10kg). This is all subjective, of course, but I really don't see much of a difference between them and Peach, HK Express, or Scoot. As a side note, Peach once double charged me for the same flight and wouldn't refund my purchase, saying it was because I used linux, and that is an unsupported OS. I contacted my credit card agency and they told me the best thing was to take the flight and charge it back after I flew, or they might cancel both tickets. You really have to be careful with these types of companies, but in my opinion, it's worth it if you pay attention.
- yen223 8y agoAirAsia used to store passwords in plaintext. I know this because they sent me my original password when I asked for a password reset This was a couple years ago. I don't know if they've fixed it since.
- edhelas 8y agoA few months ago I had to book a round-trip and one-way trip with the same flight for the first trip. Naturally you cannot do that in one go so I book the two things in two different orders. I made a mistake, during the booking my credentials were automatically filled in the passenger form, I didn't checked and I ended up booking two time the same flight for me, on the same plane, with the same passenger id. Fun fact, when I check-in for the first ticket, then the second, the website told me that I was already checked-in (which shows that internally the two tickets were seen as one). I called the support and they reimbursed me the second (one-way) ticket. I had to book another flight the same day which cost me around 300€. KLM, if you read me, your booking system is really fucked up. I can't understand that with the volume of order and the price of the tickets we don't have a bullet-proof system in place for years already.
- saltcured 8y agoMore than once over the years, my wife has given herself an ordeal with reserving airfares and hotels and then had to go through website or phone support to try to untangle it. I watched it happen once, and diagnosed it as a crappy website using cookies/local storage for what appears to be a normal HTML form. This recurring flaw makes the reservation system completely unsafe with multiple tabs performing searches in parallel. She has an almost compulsive habit to go through the booking process, pause on the final review screen with the "submit" button, and research other options in extra tabs before returning to submit the original order. The result is that she is looking at that previously rendered summary, presses submit, and gets a completely different configuration booked because the activity in the other tab contaminated the state of the pathetic web app. Due to these experiences and others, I mistrust web programmers and try to avoid complex state. I defensively complete all my research, and then I start a fresh booking sequence in a private browser window to directly snipe the selection I desire.
- uhrlocher 8y agohttps://www.theatlantic.com/magazine/archive/2017/04/why-is-silicon-valley-so-awful-to-women/517788/ https://www.theatlantic.com/magazine/archive/2017/04/why-is-... https://www.newsweek.com/2016/06/17/silicon-valley-takeover-468182.html https://www.newsweek.com/2016/06/17/silicon-valley-takeover-... https://medium.com/@preethikasireddy/why-im-leaving-silicon-valley-72919edb3297 https://medium.com/@preethikasireddy/why-im-leaving-silicon-... https://getlighthouse.com/blog/silicon-valley-bad-managers/ https://getlighthouse.com/blog/silicon-valley-bad-managers/ https://www.philanthropy.com/article/A-Star-Performer-Created-a/243159 https://www.philanthropy.com/article/A-Star-Performer-Create... https://www.theglobeandmail.com/report-on-business/international-business/a-valley-too-far-is-the-toxic-culture-of-the-tech-world-beyond-repair/article35610645/ https://www.theglobeandmail.com/report-on-business/internati... https://www.geekwire.com/2018/emily-chang-brotopia-silicon-valley-companies-can-tackle-toxic-culture/ https://www.geekwire.com/2018/emily-chang-brotopia-silicon-v... https://www.entrepreneur.com/article/297481 https://www.entrepreneur.com/article/297481 https://thenextweb.com/insider/2017/03/11/bro-culture-poisoning-silicon-valley/ https://thenextweb.com/insider/2017/03/11/bro-culture-poison... https://www.quora.com/Is-the-culture-in-the-Silicon-Valley-becoming-increasingly-toxic?share=1 https://www.quora.com/Is-the-culture-in-the-Silicon-Valley-b... https://www.vanityfair.com/news/2016/06/ellen-pao-memoir-silicon-valley-toxic-culture https://www.vanityfair.com/news/2016/06/ellen-pao-memoir-sil... https://www.recode.net/2018/2/5/16972096/emily-chang-brotopia-book-bloomberg-technology-culture-silicon-valley-kara-swisher-decode-podcast https://www.recode.net/2018/2/5/16972096/emily-chang-brotopi... https://www.glassdoor.com/Reviews/Silicon-Valley-Community-Foundation-Reviews-E331546.htm https://www.glassdoor.com/Reviews/Silicon-Valley-Community-F... https://www.wired.com/story/everyone-hates-silicon-valley-except-its-imitators/ https://www.wired.com/story/everyone-hates-silicon-valley-ex... https://www.intelligencesquaredus.org/debates/silicon-valley-has-lost-its-soul https://www.intelligencesquaredus.org/debates/silicon-valley... https://yourstory.com/2017/07/silicon-valley-bro-culture/ https://yourstory.com/2017/07/silicon-valley-bro-culture/ https://www.wsj.com/articles/the-quiet-efforts-to-battle-silicon-valleys-bro-culture-1541943938 https://www.wsj.com/articles/the-quiet-efforts-to-battle-sil... https://thebolditalic.com/a-source-of-sorrow-in-silicon-valley-1a81ccd80ac2?gi=bc741a45779e https://thebolditalic.com/a-source-of-sorrow-in-silicon-vall... https://www.bizjournals.com/sanfrancisco/news/2019/01/25/is-silicon-valley-the-real-villain-in-the-theranos.html https://www.bizjournals.com/sanfrancisco/news/2019/01/25/is-... https://www.rawstory.com/2018/07/silicon-valley-become-next-detroit-struggles-survive-toxic-mess-created/ https://www.rawstory.com/2018/07/silicon-valley-become-next-... https://builttoadapt.io/so-you-want-to-build-a-silicon-valley-like-software-developer-culture-focus-on-the-people-809ddf4c426a?gi=af0b0c66fd4f https://builttoadapt.io/so-you-want-to-build-a-silicon-valle... https://www.youtube.com/watch?v=h3-bMDaMhLg https://www.youtube.com/watch?v=h3-bMDaMhLg https://www.theguardian.com/world/2017/mar/01/silicon-valley-sexual-harassment-startups https://www.theguardian.com/world/2017/mar/01/silicon-valley... https://www.indiewire.com/2018/07/silicon-valley-actress-alice-wetterlund-t-j-miller-co-stars-enabled-bullying-1201985168/# https://www.indiewire.com/2018/07/silicon-valley-actress-ali...! https://www.theneweconomy.com/technology/silicons-sexist-brogrammer-culture-is-locking-women-out-of-tech https://www.theneweconomy.com/technology/silicons-sexist-bro... https://news.ycombinator.com/item?id=17051800 https://news.ycombinator.com/item?id=17051800 https://www.losaltosonline.com/news/sections/schools/210-school-features/55819- https://www.losaltosonline.com/news/sections/schools/210-sch...
- dawhizkid 8y agoIn the US by LAW you have 24 hours to cancel a non-refundable flight penalty free...not sure why you'd freak out in that case if you accidentally booked the wrong flight or date.
- drexlspivey 8y agoDid you know that only 4% of humans live in the US?
- aboutruby 8y agoYou are getting downvoted but bringing up a good point. A few commenters are talking about US laws when his Twitter profile says he is located in Poland. Personally I think it's the same thing as assuming everyone is male. Also assuming everyone is a software engineer. etc.
- throwmeback 8y agoOh, the classic. https://en.wikipedia.org/wiki/Americentrism https://en.wikipedia.org/wiki/Americentrism
- gonyea 8y agoAirAsia is a flaming disaster. I remember booking a flight out of Bangkok. Well, it turns out that I actually booked a flight out of the once named Bangkok airport, which isn’t actually even in Bangkok. I complained and the “support” rep said “I hope you learned your lesson.” So I called my bank and disputed the charge, getting a full refund. Apparently they never figured out how to challenge my dispute. I hope they don’t learn that lesson.
- a_bonobo 8y agoWhich airport is that, BMK? Similar thing in Germany - I used to live close to Frankfurt-Hahn in Germany, which is nowhere close to Frankfurt, it was renamed to Frankfurt-Hahn at the request of Ryanair. Three times I bumped into people asking in which direction to walk to get in to get into Frankfurt - it's a 90 minutes drive...
- jayalpha 8y agoThat is nothing. Try flying to Australia and end up in Canada: https://www.news.com.au/travel/world-travel/north-america/confused-tourist-bound-for-sydney-australia-lands-in-sydney-nova-scotia/news-story/83d1957c3369364b979a9b1371786a3b https://www.news.com.au/travel/world-travel/north-america/co...
- abraae 8y agoOr flying to Oakland and ending up in Auckland. http://articles.latimes.com/1985-04-02/news/mn-19265_1_customs-officials http://articles.latimes.com/1985-04-02/news/mn-19265_1_custo...
- transitorykris 8y agoTo add to the list, there was an attempt to change the name of the Stockton Airport to San Francisco-Stockton Regional Airport. About 80 miles from San Francisco. https://www.sfgate.com/bayarea/article/SFO-objection-grounds-Stockton-airport-name-12303278.php https://www.sfgate.com/bayarea/article/SFO-objection-grounds...
- 8y ago
- actionowl 8y ago> Reads headline What?! > AirAsia Oh, yeah not surprised.
- dewiz 8y ago[OT] ...and I had to uninstall twitter to be able to read the linked tweet (because I didn’t want to log in)
- pmarreck 8y agoThis is what happens when you write your own datepicker library... or crypto library, for that matter
- fiatjaf 8y agoThis happens because people need pretty fancy UIs. And companies want to provide these UIs. We should be using text and structured data for all services by default. Companies should be providing simple, very simple text (or JSON if you want that) APIs by default and people should and could learn to use them. Web browsers or other apps should and could be packed with nice UIs to browse these APIs. Optionally, after these default browsable easy-to-use APIs were working, people could translate them into more fancy UIs, but for most things, like booking flights, that wouldn't be necessary at all (who wants a flashy colorful experience when buying tickets?).
- colanderman 8y agoMany big companies barely get HTTP correct. (Side-effects on GET… site breakage on back button…) I have very little hope that most could get a more complex protocol working to even a basic degree.
- dymv 8y agohttp://yourcalendricalfallacyis.com/ http://yourcalendricalfallacyis.com/
- rapind 8y agoIt's pretty ridiculous how long we've been stuck with javascript or dropdown datepickers. I realize it's subtlety complex to internationalize but it's been a common input on forms for so long you'd assume native browser support would have been present in every browser at least a decade ago. It's baffling to me that you still can't reliably use the input type of date due to lack of support.
- IChrisI 8y agoTo be fair, custom Javascript on a website can do things that are too rare to be baked into general browser behavior, such as adding colors or icons or text to certain dates, date-range validation, disallowed dates, etc.
- ratsmack 8y agoWhat's even more sad about the Twitter thread is that AirAsia Support is responding to everyone that commented in the thread. The responses must be automatically generated and triggered by any one of the comments... Something is definitely wrong with their system.
- pas 8y agoIt seems simply employees got the task of dealing with it. But not doing anything would seem bad, so ... they reply as if every new subthread would be a genuine "bug report". Amazing instance of how not to do teh twitter if you are a corporation.
- seanhandley 8y agoThey rebooked him for the correct dates: https://twitter.com/pugson/status/1091946878072049664 https://twitter.com/pugson/status/1091946878072049664