4 ms·

Would Thinkpad / Lenovo create an extended warranty for an issue like this?

• sschueller 8y ago
  I think most companies wouldn't have an issue to fix a design defect for free because most laptops can be cheaply serviced. On a Lenovo you can easily replace the keyboard becuase it is not rivited into the main case. You could also replace the display without the entire case.
  • chvid 8y ago
    Beyond what is required by law or contract?
• dethac 8y ago
  Back in 2014 they issued a recall for batteries... They expanded it in 2015. IIRC it's still valid today if your battery is the original one. IIRC there wasn't any issue, but there was a risk in the design that could pose a safety hazard. They also recalled some devices for a battery enclosure problem again in 2018. Same deal: no issues, but there was a manufacturing defect that could have resulted in an issue. It was a loose screw.