>If a developer is career driven (and many if not most are) they have to work on "high impact" things to get a good performance review. Since Google tries to b

>If a developer is career driven (and many if not most are) they have to work on "high impact" things to get a good performance review. Since Google tries to be very objective, you have to measure your impact with data and sadly 0.1% of users is not really considered impactful. Unfortunately good will earned by customers is hard to measure. I find this very appropriate to modern times and employment. 'Tis A more modern update to William Gaddis's themes in J.R.