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If you're Facebook or Google you're used to being able to dictate terms to others. But there's always a bigger fish and in this case it's Apple. They're outrag
by Despegar 8y ago
If you're Facebook or Google you're used to being able to dictate terms to others. But there's always a bigger fish and in this case it's Apple.
They're outraged because they have no recourse. What they usually do to users or partners, dictate take-it-or-leave-it terms, is being done to them. They can't even complain to antitrust regulators because Apple is only lord of its own kingdom (which doesn't have market dominance).
- taurath 8y agoThere's plenty of recourse - politics-like fights in the court of public opinion. Nice vulnerability you've got there, it'd be a shame if it started to go to the press instead of being disclosed to you first.
- abtinf 8y agoSuch an action would result extraordinary liability for a company. Public discovery would likely lead to consumer lawsuits, shareholders suits, replacement of the CEO, and shuffling of the board of directors. Not to mention possible criminal/civil penalties that pierce the corporate veil.
- taurath 8y agoThis would never be a direct action. But they don't have to go out of their way to inform either. Do you think Facebook's right wing oppo research firm would balk about leaking a story that a competitor's phone is vulnerable? Absolutely not.
- abtinf 8y agoMerely leaking it would be of no consequence. They could even do it directly as a blog post from their security team. Attempting blackmail would be the trouble.
- xvector 8y ago> Attempting blackmail would be the trouble. The point being made is that the blackmail is unsaid and implicit.
- abtinf 8y agoI’m not an expert, but unsaid blackmail seems like a contradiction.
- taurath 8y agoIts not blackmail. All you have to do is to get people to think there's no difference and that everyone is bad (just like "all politicians are bad" and "all cable companies are bad"). Then you don't have to have good service at all.
- benologist 8y agoIf anything Google should be grateful Apple's support isn't as deliberately-shit as their own fake support system, they may yet resolve this instead of being banned for life.
- xd1936 8y agoCompany-on-company support is an entirely different thing from customer support. These are developers with direct lines to one another. Google isn't filing a support ticket at an Apple Store.
- deleted 8y ago[deleted]
- chris_wot 8y agoTell that to GSuite customers. The service can be... spotty.
- xd1936 8y agoI am one of said customers. I think our support that we get is probably quite different than the support Apple gives to the developers of Google and Facebook, who make most of the top 10 apps downloaded from the App Store.