Had someone do that this morning. They ran across a problem that has been the focus of a multi-year effort involving dozens of people. Fixing the problem is a b

Had someone do that this morning. They ran across a problem that has been the focus of a multi-year effort involving dozens of people. Fixing the problem is a big part of the literal #1 priority for the company. Anyway, he hit an example of the issue, and wanted to just put in a bug ticket to one team, and didn't understand why that was not useful or necessary. My analogy is that it's like showing up at NASA in 1965, and wanting to submit a ticket that says "Your rockets can't actually go to the moon. Fix rocket so that it can go to the moon."