You all are being duped into contrived outrage. The example given in the OP link is very misleading and it is quite obviously cherry picking (to spark emotion)

You all are being duped into contrived outrage. The example given in the OP link is very misleading and it is quite obviously cherry picking (to spark emotion) and is actually an outright lie. The truth is that Insticart actually pays a $10 minimum per delivery (this isn't even mentioned in the OP link) So how did this person make 80 cents an hour? The delivery was 0.7 miles and took 69 minutes. Ironically, under Insticart's previous policy, this delivery person would have made essentially the same amount. People making deliveries in dense urban areas (especially during traffic hours) can actually make far more than they used to. I am not sure why delivering 6 bags of groceries took over an hour in this case. It is entirely possible however that they made several other deliveries in between Wegmans and this location (making a $10 minimum for each). It is possible that this person actually made $50+ during this 69 minutes. Source for more details of new policy: https://www.miamiherald.com/site-services/new-newsletters/business-news/article224072360.html https://www.miamiherald.com/site-services/new-newsletters/bu... So is not a typical scenario. I could put together an article just as misleading showing that Insticart pays a mint... I don't like when people try to mislead me. Perhaps the fact that the tip is not going directly to the delivery person is offending some of your sensibilities. This is quite legal. Many states have done this for the past 80 years. I don't know how residents of states that practice this are surprised. All restaurants and other service industry locations you frequent do the same. Being a food delivery person, a restaurant server or for that matter a McDonald's employee is not a skilled labor position and has never been a job someone should aspire to feed a family off of. We have people busting their butts, putting themselves through college, working their way up the ladder. We have 50k skilled labor jobs vacant in this country that pay a good wage and even offer training. People used to move across the country for these jobs. They used to leave their grandma's basement and go make something of themselves. Now we just have them making a bunch of noise over McDonald's not paying a Living Wage. Grow up. This world should not reward the lazy, it results in ever increasing mediocrity. https://www.npr.org/sections/ed/2018/04/25/605092520/high-paying-trade-jobs-sit-empty-while-high-school-grads-line-up-for-university https://www.npr.org/sections/ed/2018/04/25/605092520/high-pa... https://www.forbes.com/sites/kathycaprino/2018/08/30/dirtiest-man-on-tv-mike-rowe-takes-on-americas-skills-gap-problem/#1635ca746da5 https://www.forbes.com/sites/kathycaprino/2018/08/30/dirties... https://www.cnbc.com/2018/07/05/the-us-labor-shortage-is-reaching-a-critical-point.html https://www.cnbc.com/2018/07/05/the-us-labor-shortage-is-rea... https://www.google.com/search?q=the+us+has+vacant+skilled+labor+jobs+free+training https://www.google.com/search?q=the+us+has+vacant+skilled+la...