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Apple staff should copy/paste the information reported to them on Twitter to the relevant team for triage or investigation. The user is already helping enough
by benologist 8y ago
Apple staff should copy/paste the information reported to them on Twitter to the relevant team for triage or investigation. The user is already helping enough by telling them on Twitter.
- renholder 8y agoThis is true but she had already emailed them and from the looks of the screenshot, recevied a response[0]? I still fail to see what that has to do with CVD, though? [0] - https://cdn.vox-cdn.com/thumbor/zrezAXK0-NdK3ugN3G2Uwd_vzuo=/0x0:1672x806/920x0/filters:focal(0x0:1672x806):no_upscale()/cdn.vox-cdn.com/uploads/chorus_asset/file/13723266/Screen_Shot_2019_01_29_at_2.07.07_PM.png https://cdn.vox-cdn.com/thumbor/zrezAXK0-NdK3ugN3G2Uwd_vzuo=...
- amanaplanacanal 8y agoIt sounds like the problem was that she never got a response. She sent the original letter, never heard anything back from them, assumed it got lost or was ignored, and then tweeted.