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We do have laws? Numerous companies in the US have been sued over their lack of website accessibility (the biggest was Target, the most recent Beyoncé). The sam
by robin_reala 8y ago
We do have laws? Numerous companies in the US have been sued over their lack of website accessibility (the biggest was Target, the most recent Beyoncé). The same goes for EU states: Norway recently had a high-profile case and Tesco in the UK was forced to amend their site. The problem is that this approach doesn’t scale.
- extra88 8y agoYes, at least in North American and European countries, there are sufficient laws. In the U.S., there is already case law, like the Target case, that clearly established that the ADA's requirements for accessibility in "places of public accommodation" apply not only to brick and mortar places but websites as well. I'm not sure why this hasn't been sufficient for people to "get it," maybe because almost all cases are settled, rather than having actual rulings, and none have been been presented to the U.S. Supreme Court. That being said, there is a need for more detailed guidance on what it means to make something accessible. For instance with video captions for the hearing impaired, is it ever okay to post a video then add the captions when they're done? Is it ever okay to post videos then add captions to each upon request; what if all the videos had automated captions, generally considered not sufficient, but could be fixed by humans upon request? If a video is of a single person speaking continuously, would a transcript be an adequate text alternative?