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Wow. I'm cancelling my instacart account immediately. They've made so many mistakes in the past, but I liked their app. But this crosses the line by a mile. Whe
by blaisio 8y ago
Wow. I'm cancelling my instacart account immediately. They've made so many mistakes in the past, but I liked their app. But this crosses the line by a mile. When I give someone a tip, it's not because I chose to pay more for an order just for fun, it's because I want the worker to get extra. They don't get to charge me a service fee, and ask me to tip, and then not give the worker my service fee. That's just crazy.
- richardfeynman 8y agoI'm also pretty sure that they say that 100% of the tip goes to the driver when you place an order.
- jld 8y agoThey probably think the money is fungible. “We gave the driver 100% of the $10 from your tip, and withheld our $10 from their wages.”