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It is much easier to prevent disasters like this if you design processes to surface problems as early in the process as possible. It does not take anything away
by hodgesrm 8y ago
It is much easier to prevent disasters like this if you design processes to surface problems as early in the process as possible. It does not take anything away from Roger Boisjoly to say that it's really hard to stop the process once you get far enough toward launch/release/production or whatever the end result is. The real failing of the NASA managers is that they failed to create a culture of safety that would encourage problems to be addressed long before they became catastrophes.
- jaggederest 8y agoThis is easier to do if it's anonymous, in general. One I've seen is hand out decks of cards, have people put in a card, and if there isn't consensus on moving forward, things stop. https://retromat.org/en/?id=130 https://retromat.org/en/?id=130 is an example of this. Trust is the most important thing about teamwork imo.
- kwhitefoot 8y agoAnonymous voting is only necessary because people don't trust each other. If you trust each other there is no need for anonymity.
- skolsuper 8y agoYes but the inverse isn't true either: removing anonymity doesn't cause everyone to trust each other. If you don't have trust, or you're not sure, an exercise like this is a good idea
- deleted 8y ago[deleted]
- pgwhalen 8y agoTrust generally isn’t by default, it is built. I’m not sure there’s anything wrong with that.
- lazyasciiart 8y agoHe brought it up a year earlier as well. https://en.m.wikipedia.org/wiki/Roger_Boisjoly https://en.m.wikipedia.org/wiki/Roger_Boisjoly
- hodgesrm 8y agoThanks, I was unaware of that. The shuttle program clearly had a very messed up safety culture.