I’m on board. I’m a designer - and I don’t think about “users.” I think about people using these instruments. The difference, in my experience, is profound: I’m

I’m on board. I’m a designer - and I don’t think about “users.” I think about people using these instruments. The difference, in my experience, is profound: I’m connecting with a complex, amorphous process rather than a mistakenly defined unit. It comes down to accuracy. “People using xyz” is simply more descriptive than the shorthand. At the same time, it CAN be useful to mistakenly define an element in a system for the sake of making it usable. That’s where “user” comes in - it’s a simple enough concept to make it fit into frameworks. But please, please... be aware that it is indeed akin to shorthand.