I'm not sure what "normally" is. I've always had vacation time paid out when leaving, though at jobs that have multiple categories of time off, sometimes one ca

I'm not sure what "normally" is. I've always had vacation time paid out when leaving, though at jobs that have multiple categories of time off, sometimes one category gets paid out and one doesn't. This is always disclosed up front. In this case, did the company claim they were going to pay out and then they didn't? Or did the company never claim they would, but the ex-employees are "demanding" it anyway?