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> Also, we moved all the laptop inventory to the back of the store, so if a customer wanted to buy a laptop that was in stock, but did not want to purchase an e
by jedimastert 8y ago
> Also, we moved all the laptop inventory to the back of the store, so if a customer wanted to buy a laptop that was in stock, but did not want to purchase an extended warranty, we were instructed to lie to the customer and say it was out-of-stock.
So what you're telling me is if they ask me about an extended warranty, say yes then change your mind at the register?
- whoopdedo 8y agoThe right way to do it is to buy it off the web site and select in-store pickup. Then you don't even have to speak to a salesperson.
- general8bitso 8y agoSo, I believe you can ‘return’ the warranty portion of your purchase a few days after the initial purchase. One technique was to speak w a manager prior to purchase, and make a deal where the manager, who would discount add-on accessories for the major purchase if you were willing to buy the PSP. The customer would come back a day later and demand a full refund for the PSP, while keeping their add-on discount. This did not happen often, though.