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Yep, this is what got me with CC, I didn't need it for the latter 10 months of the first year, and they won't let you cancel early, or set up a "finish" date, y

Yep, this is what got me with CC, I didn't need it for the latter 10 months of the first year, and they won't let you cancel early, or set up a "finish" date, you can only "end" the contact within a month of the year end, of course, 10 months down the line I forgot, and rolled over, because they sent me a renewal email confirmation a few days later, at which point I was stuck in another year. Unlike a mobile network (at least here in the UK), CC doesn't switch to monthly-rolling after a year.

55555 8y ago
Yeah see in my opinion a monthly contract that has a minimum duration of a year is not a monthly contract. I don't believe in that. So I just charged back all of the billings. I don't know who at Adobe decided they'd be better off scamming money from people but they've clearly gone ahead and made that decision.
- dspillett 8y ago
  It is worse than "a monthly contract with a minimum of one year". It is an annual contract billed monthly. With the former you'd pay 13 months if you cancelled in the 13th, with the latter you pay for 24.
jarfil 8y ago
CC contracts are kind of funny, because they are 1 year contracts with auto renewal, and they don't give you an easy option to cancel them, but if you happen to pay with a virtual credit card which happens to run out of funds after 1 month, then the contract gets canceled and the penalty for that is... none.
- chrisseaton 8y ago
  This seems dishonest if you know the agreement is for a year and then you use a virtual credit card to get around that.
  - dspillett 8y ago
    It is no more a dark pattern than an auto-renewing annual subscription sold as a monthly one with no easy way to cancel ahead of time (assuming what others have said is correct there - I have no first-hand experience on that point as I've never subscribed). I know two wrongs don't make a right, but then again neither does one. And I count three dark patterns from them before we get to counting the one from that user, so that should be "four wrongs don't make a right, but three don't either"!

55555 8y ago

Yeah see in my opinion a monthly contract that has a minimum duration of a year is not a monthly contract. I don't believe in that. So I just charged back all of the billings. I don't know who at Adobe decided they'd be better off scamming money from people but they've clearly gone ahead and made that decision.

dspillett 8y ago
It is worse than "a monthly contract with a minimum of one year". It is an annual contract billed monthly. With the former you'd pay 13 months if you cancelled in the 13th, with the latter you pay for 24.

jarfil 8y ago

CC contracts are kind of funny, because they are 1 year contracts with auto renewal, and they don't give you an easy option to cancel them, but if you happen to pay with a virtual credit card which happens to run out of funds after 1 month, then the contract gets canceled and the penalty for that is... none.

chrisseaton 8y ago
This seems dishonest if you know the agreement is for a year and then you use a virtual credit card to get around that.
- dspillett 8y ago
  It is no more a dark pattern than an auto-renewing annual subscription sold as a monthly one with no easy way to cancel ahead of time (assuming what others have said is correct there - I have no first-hand experience on that point as I've never subscribed). I know two wrongs don't make a right, but then again neither does one. And I count three dark patterns from them before we get to counting the one from that user, so that should be "four wrongs don't make a right, but three don't either"!