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I've received this interstitial and it's one of the darkest dark patterns I've ever seen. It would fit right in with an adware, pharmacy, or porn site's checkou
by troydavis 8y ago
I've received this interstitial and it's one of the darkest dark patterns I've ever seen. It would fit right in with an adware, pharmacy, or porn site's checkout flow.
Here's screenshots over time:
2017: https://twitter.com/troyd/status/819409073590308864 https://twitter.com/troyd/status/819409073590308864
2016: https://twitter.com/troyd/status/765560428663443456 https://twitter.com/troyd/status/765560428663443456 <- the worst
2013: https://twitter.com/troyd/status/394173352199196674 https://twitter.com/troyd/status/394173352199196674
All of these activate a recurring subscription fee. You can see the fee go from barely mentioned (2013) to as little disclosure as possible (2016, 2017). The 2016 version is so intentionally deceptive that it inspired a discussion among friends whether, if we were asked to implement something like this by an employer or client, we'd quit instead of doing it. The easy consensus was yes, both because it's beneath our ethics and because it destroys long-term value for the employer.
I'd love to hear how this came to be within Amazon, let alone how it got approved, kept, and made worse. Somewhere inside Amazon, there's a two-pizza team of developers implementing this value destruction.
- dhimes 8y agoI almost want a separate thread for Amazon, so they are sure to notice it.