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I see both sides here, but maybe this is where merchants need to enact stricter rules. Like services that will gladly let you signup online but then require yo
by eeeeeeeeeeeee 8y ago
I see both sides here, but maybe this is where merchants need to enact stricter rules.
Like services that will gladly let you signup online but then require you call a phone number, with very long wait times and only during certain hours, to cancel. And then be harassed about a cheaper offer while you try to cancel.
I have been a merchant and dealt with erroneous chargebacks, but I have zero sympathy for companies that know exactly what they’re doing — trying to fatigue or confuse the customer into not canceling.