The contract can be found here (in German): https://www.wko.at/branchen/information-consulting/unternehmensberatung-buchhaltung-informationstechnologie/it-diens

The contract can be found here (in German): https://www.wko.at/branchen/information-consulting/unternehmensberatung-buchhaltung-informationstechnologie/it-dienstleistung/IT-Kollektivvertrag.html https://www.wko.at/branchen/information-consulting/unternehm... The on-call policy is discussed in paragraph 7. Summary: At most 10 times on call per month, no more than 168 hours per month, no more than 30 days in 3 months, payment of 4,33€ per hour for being on call, as soon as you start doing something it counts as regular working time.