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Personally, I would just assume they're all like that, to varying degrees. Everyone optimizes the "on-boarding" process that they completely neglect how to let

by zo1 8y ago

Personally, I would just assume they're all like that, to varying degrees. Everyone optimizes the "on-boarding" process that they completely neglect how to let customers get out.

everybodyknows 8y ago
Not true. I cancelled Netflix last month, no problem.