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It's almost always harder to cancel. But even worse is if you want to delete your account. I had a subscription that was not lapsed on NORVPN and I wanted to d
by tyfon 8y ago
It's almost always harder to cancel.
But even worse is if you want to delete your account.
I had a subscription that was not lapsed on NORVPN and I wanted to delete my account. Of course I had to contact customer support and after 2-3 emails confirming that yes I actually want to delete my account even if it has an active subscription that I had paid for and no there is no particular reason for it except that I don't use it they actually removed me.
It wasn't the end of the world but I would really like a button.
Funnily enough their customer service is called "Customer success team". I had to laugh out loud at that.
In any case, the worst offender here is probably facebook with their probation pattern.