That's definitely over the top (particularly the second "please look at this list of things you're losing" after what looks like a feedback collection page), bu

That's definitely over the top (particularly the second "please look at this list of things you're losing" after what looks like a feedback collection page), but it's orders of magnitude easier than cancelling a typical cable/phone/internet subscription or gym membership. My concern is that companies like Dropbox will eventually learn that the reason the companies that are famously hard to end a relationship with are that way is because, in the end, you make more money that way.