1. Is is better to, say, spend $2mm to remove nonfunctioning buttons, or instead to reduce wait times at the DMV? I think you could make the argument either way

1. Is is better to, say, spend $2mm to remove nonfunctioning buttons, or instead to reduce wait times at the DMV? I think you could make the argument either way; personally, I don't experience much mental anguish about the existence of buttons that might or might not work -- I would rather save the time/money at the DMV, DEQ, filing state taxes, etc. Note that adding signage still costs money and is also only a temporary solution - signs need to be replaced every few years, depending on the initial implementation. 2. If it's overly difficult for handicapped people to press the buttons then they should never have been implemented in the first place. But considering that they exist, if they are difficult to press and pressing is required to cross, isn't that just altogether worse for disabled people than if they are difficult to press but entirely nonfunctioning/nonrequired?