> If courts are too overloaded, then we need more courts or we need to change the laws/processes that overload them. This is certainly true, but many parties a

> If courts are too overloaded, then we need more courts or we need to change the laws/processes that overload them. This is certainly true, but many parties are mutually benefited by resolving some disputes via a neutral arbiter rather than the courts. It's just another example of where private companies can be more efficient than legal bodies. There are just more inherent costs in a legal court of law.