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Haven't ticketing systems and bug trackers been around for a long, long, long time?
by rguzman 16y ago
Haven't ticketing systems and bug trackers been around for a long, long, long time?
- raganwald 16y agoYes of course. However, to analyze a new product, it can be helpful to use the following template: It's just like ___A___, however for people who need to ___B___, ___A___ has the problem ___C___. We solved ___C___ by doing ___D___. So perhaps it is just like a ticketing system (___A___). The question is whether there is a problem ___B___ that existing ticketing systems don't solve for people ___C___, which Iterations solves by doing ___D___.
- akozak 16y agoMy thought exactly. But I suppose if you limit yourself to 37signals apps, then it was an open need.
- foobarbazetc 16y agoBut isn't this the point of Basecamp?