4 ms·

Amex has the same thing and their customer protections are generally better than the Fintech companies. Although Amex is not so common in the U.K. Do any UK cr

by wil421 8y ago

Amex has the same thing and their customer protections are generally better than the Fintech companies. Although Amex is not so common in the U.K. Do any UK credit card companies offer consumer and fraud protection above the norm? Amex would immediately side with me if I showed them the Deliveroo communication. Another Citi VISA I had offered 18 months warranties on laptops and other electronics if I used the card.

aembleton 8y ago
The only one I've needed to claim against was Curve. I lost my wallet and my card was used in a McDonalds. I knew immediately and froze the card. Curve then refunded me a week later, when I contacted them. Thanks for letting me know about Amex doing this. Might provide better customer service and many places do accept it.
C1sc0cat 8y ago
A lot of places in the UK especially low cost places wont accept amex because of the charges. I saw my mangers amex get declined when they tried to pay for a team meal (15 people) a few years ago
- wil421 8y ago
  Yes at least the U.K. isn’t as obsessed with cash as Germany is. I had trouble until on of my Europoeran colleagues told me about Amex Vicinity. You can see places around you and it can make it easier to use corporate Amex cards.[1] [1]https://www430.americanexpress.com/mrec/mersearch/index?intcLang=en_US&dom_country=US https://www430.americanexpress.com/mrec/mersearch/index?intc...
  - C1sc0cat 8y ago
    A cashless society does have some risks and of course penalises poor working class people and older ones.
  - Symbiote 8y ago
    The troubles with Amex, and Germany's increased acceptance of Visa and Mastercard cards, is because of the EU's rules on restricting processing fees. Those rules mostly don't apply to Amex (they were not considered part of the Visa-MC duopoly). There's some interesting background here: https://www.headforpoints.com/2018/02/08/american-express-european-court-of-justice-interchange-fees/ https://www.headforpoints.com/2018/02/08/american-express-eu...
24gttghh 8y ago
Do all Amex cards have this? I've never seen this feature offered by them. Edit: apparently they stopped doing this for average cardholders 15 years ago and it's a corporate-card-only thing now called 'Amex Go'
- deleted 8y ago
  [deleted]
- duderific 8y ago
  Amex recently detected a fraudulent charge on my card, and sent me an email with a "click here" button which, after I confirmed my identity, triggered the issuance of a new card in the mail in a couple of days. I should note I have a "Starwood Preferred Guest" Amex card, but that is not a corporate card. It may be that the SPG card has additional features that a regular card would not.

by wil421 8y ago

aembleton 8y ago

The only one I've needed to claim against was Curve. I lost my wallet and my card was used in a McDonalds. I knew immediately and froze the card. Curve then refunded me a week later, when I contacted them. Thanks for letting me know about Amex doing this. Might provide better customer service and many places do accept it.

C1sc0cat 8y ago

A lot of places in the UK especially low cost places wont accept amex because of the charges. I saw my mangers amex get declined when they tried to pay for a team meal (15 people) a few years ago

wil421 8y ago
Yes at least the U.K. isn’t as obsessed with cash as Germany is. I had trouble until on of my Europoeran colleagues told me about Amex Vicinity. You can see places around you and it can make it easier to use corporate Amex cards.[1] [1]https://www430.americanexpress.com/mrec/mersearch/index?intcLang=en_US&dom_country=US https://www430.americanexpress.com/mrec/mersearch/index?intc...
- C1sc0cat 8y ago
  A cashless society does have some risks and of course penalises poor working class people and older ones.
- Symbiote 8y ago
  The troubles with Amex, and Germany's increased acceptance of Visa and Mastercard cards, is because of the EU's rules on restricting processing fees. Those rules mostly don't apply to Amex (they were not considered part of the Visa-MC duopoly). There's some interesting background here: https://www.headforpoints.com/2018/02/08/american-express-european-court-of-justice-interchange-fees/ https://www.headforpoints.com/2018/02/08/american-express-eu...

24gttghh 8y ago

Do all Amex cards have this? I've never seen this feature offered by them. Edit: apparently they stopped doing this for average cardholders 15 years ago and it's a corporate-card-only thing now called 'Amex Go'

deleted 8y ago
[deleted]
duderific 8y ago
Amex recently detected a fraudulent charge on my card, and sent me an email with a "click here" button which, after I confirmed my identity, triggered the issuance of a new card in the mail in a couple of days. I should note I have a "Starwood Preferred Guest" Amex card, but that is not a corporate card. It may be that the SPG card has additional features that a regular card would not.