5 ms·
You didn’t file for a chargeback with Monzo, because they don’t offer credit cards. There’s less protection generally with debit cards. Generally guidance is t
by matthewmacleod 8y ago
You didn’t file for a chargeback with Monzo, because they don’t offer credit cards. There’s less protection generally with debit cards.
Generally guidance is that you are entitled to a refund from the bank only if you did not authorise a particular transaction.
- kennethp 8y agoDoes it matter? The simple reason they are there is to protect my interests. If they can't do it for a few quid, how can they do it for larger sums of money? The Moral of the Story: Money institutes may not cover you like you think they will. I've learned my lesson. Again, be -very- careful.
- whatok 8y agoDebit cards in almost all cases have less protections that are clearly stated.
- mikestew 8y agoMoney institutes may not cover you like you think they will. Not if you didn't read your debit card agreement, no. Nothing you've stated wouldn't be clearly spelled out in the agreements I've seen for debit cards. I mean, I can see how this happens: looks like a credit card, must have the same protections as what people online say about credit cards, right? Nope.
- oarsinsync 8y ago> If they can't do it for a few quid, how can they do it for larger sums of money? If I remember correctly, debit card protections don't exist below £100, so they literally can't do it for a few quid, but they can for larger sums of money. This isn't an example of Monzo being terrible, this is an example of debit cards being terrible.
- entity345 8y agoChargeback also apply to debit cards. It's just that credit cards must offer chargebacks by law.
- mattmanser 8y agoThe laws around credit cards are much stricter, in the UK it is much safer to use your credit card online and for day to day purchases (with pay in full every month so no interest charges).