3 ms·
I can almost guarantee that doubling the number of engineers working on the keyboard would make the problem worse, rather than better.
by matthewmacleod 8y ago
I can almost guarantee that doubling the number of engineers working on the keyboard would make the problem worse, rather than better.
- setquk 8y agoReplacing the current ones would work.
- zaphirplane 8y agoWell there has to be a reason, people are assuming it’s resources, because incompetence which isn’t noticed and fixed by management is hard to understand
- antepodius 8y agoIf management isn't competent, they won't be able to discern competence from non-competence.
- statictype 8y agoIt would seem to me the issue is because of bad product design decisions. Apple decided having user serviceable reliable keys was less important than making the thinnest laptop they possibly could. It's left for the market to validate whether it was the correct decision or not.
- setquk 8y agoHaving returned my 2018 "improved butterfly keyboard" MBA because the keyboard died after 3 weeks, I suspect that the issue isn't being taken seriously. A minor design revision that didn't pick up or resolve a recurring issue is a death march for a product.
- matthewmacleod 8y agoOkay, but on the flip side I used the 2017 MBP for a year with no problems whatsoever. It's hard to figure out realistically how much of a problem this is for them.
- setquk 8y agoTake the dead ones to bits and do a post mortem. There's enough of them.