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This is quite different from a consumer messaging application. It's a website's customer support chat.
by chrischen 8y ago
This is quite different from a consumer messaging application. It's a website's customer support chat.
- somebodythere 8y agoBut the people using it would be consumers, and they would be familiar with the way consumer messaging applications work. So it would not be obvious to most people that the person on the other end can see what they're writing.