As a Sencha user that has gone through Idera acquiring a product I use, don't count on any product development or meaningful support coming out of them Their m

As a Sencha user that has gone through Idera acquiring a product I use, don't count on any product development or meaningful support coming out of them Their model seems to be farming out choosing canned replies to the cheapest labor they can find. Things that break will stay broken, no one they keep employed will actually know how anything works, let alone how to maintain it.