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> I’m fairly sure I heard some small sounds from their end so they didn’t just switch to another line. Ever heard a concept of comfort noise [0]? Maybe some ca
by vardump 8y ago
> I’m fairly sure I heard some small sounds from their end so they didn’t just switch to another line.
Ever heard a concept of comfort noise [0]? Maybe some call center software can add something analogous when necessary. Like noises you'd expect in a call center.
[0]: https://en.wikipedia.org/wiki/Comfort_noise https://en.wikipedia.org/wiki/Comfort_noise