Yeah exactly, this isn't anything new. This has been around for many years and is offered by a majority of live chat solutions out there. As you mentioned, I a

Yeah exactly, this isn't anything new. This has been around for many years and is offered by a majority of live chat solutions out there. As you mentioned, I am shocked that the HN audience is shocked by this. I could see my parent's being surprised to discover this, but most HN readers should have figured this out a long time ago.