3 ms·
This is nothing new. When i worked for a shady video game repair company in the early 2000's, the (male) boss would play 3 (female) customer service roles and k
by ct0 8y ago
This is nothing new. When i worked for a shady video game repair company in the early 2000's, the (male) boss would play 3 (female) customer service roles and know exactly what they were typing even back in the early days before facebook.
- baroffoos 8y agoI think customer support people who have foreign names get their names changed to more local sounding names while doing support because it makes customers feel better.
- ct0 8y agoThis employer was in the US talking to people in the US. He found that men are more likely to spend money/easier to work with when the customer service rep has a female name.