I guess as with everything - context matters. Their overall goal was to be as effective as they could be. The cost savings went along with operational improve

I guess as with everything - context matters. Their overall goal was to be as effective as they could be. The cost savings went along with operational improvements. It was also a non-profit, which has an entirely different dynamic compared to a for-profit customer relationship. I'm totally on-board with there being region-specific niches where it simply works better to have support in that area. Farmers from the Midwest get pretty annoyed when Congress passes laws which cannot, in any practical/economically feasible way, be followed. The laws may be perfectly reasonable when looking at factories, but make little sense applied to farmers