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> sometimes 'w' button seems to be 'stuck' in pressed I've had several XPS13s with keyboard issues. I honestly cannot consider it a "developer edition" when th
by cies 8y ago
> sometimes 'w' button seems to be 'stuck' in pressed
I've had several XPS13s with keyboard issues. I honestly cannot consider it a "developer edition" when the keyboard is wonky. Contacted HP support every time, found them trying to ignore the issue while whole support forums where mobbing up in anger over the issue. Finally they admitted, but nothing happened. I'm on a T420 now, while I really-really wanted to support suppliers that provide Linux-out-of-the-box machines.
- meddlepal 8y agoYou contacted HP support for a Dell laptop... That might be the problem ;)
- capdeck 8y agoPEBKAC classic. But I have to second the keyboard sentiment. I can't rely on it to be decent on anything but lenovo these days, may be not even... I have HP probook where you can replace the keyboard easily. When I got the machine with "premium" keyboard, a few keys were wobbly, made different squeaky sounds and had overall inconsistent feel to them. I went to HP website and ordered a replacement -- it came with other keys being bad. I called HP and they sent me replacement for replacement -- the same story -- their keyboards are just so cheaply made and quality control so lacking, that you have to be very lucky to get one with all keys working consistently. Keyboards are the worst part of the laptop these days.
- cies 8y agoExcuse. It was Dell obviously that I contacted. :) (okay I had to contact HP several times as well, but that was a server unit, and after some calls/ceremony it got adequately serviced)