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What are you talking about, google support is absolutely "some rip off percentage". If you are saying it isn't you clearly aren't working with it at any sort of
by zjaffee 8y ago
What are you talking about, google support is absolutely "some rip off percentage". If you are saying it isn't you clearly aren't working with it at any sort of scale.
Edit: I'm being downvoted but it's true, if you need enterprise support you're paying the same percentages you would on any other cloud service.
- manigandham 8y agohttps://cloud.google.com/support/#support-options https://cloud.google.com/support/#support-options The role-based support is flat-rate but you're right that the Enterprise tier is $15k or percentage spend. From my experience, most companies are fine with the 1-hour production tier. I haven't worked with GCP beyond 6 figure scale but I dont think that matters. If you need the 15-min response times and the TAM guidance then that's the fee but at least you can opt-out if you don't.