>They order a system, the engineers build it, nobody, including the engineers, has a perfect understanding of the problems that the system is supposed to solve,

>They order a system, the engineers build it, nobody, including the engineers, has a perfect understanding of the problems that the system is supposed to solve, so it doesn't 100% map to the real world. It seems like you're saying the system must be adhered to. Otherwise why would the system not matching reality matter? That the system must be adhered to is not a given, and is in fact the exact problem being created by middle managers.