The money bit was more about rolling a change that means instant revenue increase in the millions, rather than people or product scale, but I agree that you nee

The money bit was more about rolling a change that means instant revenue increase in the millions, rather than people or product scale, but I agree that you need to put some serious effort into service management that might not make sense for a really small team. Not sure where there’s a natural threshold other than when you realize you can’t deliver on business needs and requirements rapidly enough. This is probably not in the beginning with a small team.