4 ms·

When they stated otherwise, a staff member posted evidence to the contrary - perhaps not the most wise course of action but amusing nonetheless. amusing noneth

by robchez 16y ago

When they stated otherwise, a staff member posted evidence to the contrary - perhaps not the most wise course of action but amusing nonetheless. amusing nonetheless? How is breaking someones privacy even remotely amusing?

gaelian 16y ago
David Thorne is the closest thing to a professional shit-stirrer that I have ever come across. I guess he just doesn't know when to stop stirring. I'm not condoning the posting of the personal info of those two people on Reddit, I think that was a pretty stupid and rude thing to do. But this does remind me of the Scorpion and the Frog story. I suspect this kind of thing (i.e. his response to the situation) is just his nature. He can't be anything other than sarcastic and cynical, at least not while wearing the persona he's created for himself on the Internet. Good luck to him, he's squandered a lot of previously generated good will.
- Locke1689 16y ago
  I'm not really sure he has -- I think he might be right. The Internet is pretty much the perfect representation of "sound and fury" that I can think of. He makes a living by being an asshole and making people mad and, honestly, I thought it was pretty funny. There's so much populist bullshit on Reddit that I'm surprised that they're not just angry about everything all the time. That said, I also think this may not be Hacker News-worthy.
  - robchez 16y ago
    I don't disagree with that, I do disagree with unleashing the private details of a private person onto the public internet.
  - gaelian 16y ago
    Well I guess I should really just speak for myself. I am less of a fan than I was before. The fact is that good customer service does not extend to posting customer's full names and addresses on a public forum as part of some kind of fucked up dispute resolution process. Period. If I had been one of those customers, I would be pretty pissed off and justifiably so. I have no problem with 116 orders going awry out of thousands, apparently through no fault of 27bslash6, shit happens sometimes. The way they handled things after this initial problem is what generated the majority of ire against them on Reddit (so it seemed to me at least). Just because his/their actions are in character does not excuse them. If he wants to continue his asshole persona to even dealing with people who are his direct paying customers and his customers are happy with this, then they get what they deserve. But count me out. And yeah, I read about this story yesterday and didn't think it particularly HN relevant. But seeing as someone did post it and to me - after thinking about it - it is a story primarily about customer relations, I thought I may as well comment.

by robchez 16y ago

gaelian 16y ago

David Thorne is the closest thing to a professional shit-stirrer that I have ever come across. I guess he just doesn't know when to stop stirring. I'm not condoning the posting of the personal info of those two people on Reddit, I think that was a pretty stupid and rude thing to do. But this does remind me of the Scorpion and the Frog story. I suspect this kind of thing (i.e. his response to the situation) is just his nature. He can't be anything other than sarcastic and cynical, at least not while wearing the persona he's created for himself on the Internet. Good luck to him, he's squandered a lot of previously generated good will.

Locke1689 16y ago
I'm not really sure he has -- I think he might be right. The Internet is pretty much the perfect representation of "sound and fury" that I can think of. He makes a living by being an asshole and making people mad and, honestly, I thought it was pretty funny. There's so much populist bullshit on Reddit that I'm surprised that they're not just angry about everything all the time. That said, I also think this may not be Hacker News-worthy.
- robchez 16y ago
  I don't disagree with that, I do disagree with unleashing the private details of a private person onto the public internet.
- gaelian 16y ago
  Well I guess I should really just speak for myself. I am less of a fan than I was before. The fact is that good customer service does not extend to posting customer's full names and addresses on a public forum as part of some kind of fucked up dispute resolution process. Period. If I had been one of those customers, I would be pretty pissed off and justifiably so. I have no problem with 116 orders going awry out of thousands, apparently through no fault of 27bslash6, shit happens sometimes. The way they handled things after this initial problem is what generated the majority of ire against them on Reddit (so it seemed to me at least). Just because his/their actions are in character does not excuse them. If he wants to continue his asshole persona to even dealing with people who are his direct paying customers and his customers are happy with this, then they get what they deserve. But count me out. And yeah, I read about this story yesterday and didn't think it particularly HN relevant. But seeing as someone did post it and to me - after thinking about it - it is a story primarily about customer relations, I thought I may as well comment.