This part is critical: 1) Sit down with your folks and talk trough their daily usage of their computer (Please be not so arrogant to think you already know it

This part is critical: 1) Sit down with your folks and talk trough their daily usage of their computer (Please be not so arrogant to think you already know it all) As technologists this all comes easy to us and it is easy to forget what everyday computer usage means.