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I seem to return 1 out of 8 Amazon items, even eating the occasional cost of poor quality items, because I needed -something-. They seem more and more to make m
by justtopost 8y ago
I seem to return 1 out of 8 Amazon items, even eating the occasional cost of poor quality items, because I needed -something-. They seem more and more to make me print and mail stuff back, first making ups pickup no longer the default, and now removing the option altogether.
I get lots of seemingly purposely mislabled products in the automotive section now. I think i get maybe 50% success rate ordering car parts. Lots of fakes. NGK, DENSO, and HONDA products seem to be prolific with counterfits. Had good luck with GM and Toyota parts so far, but I expect that to change, or be a fluke. Their automotive idea may see profit, bit I think they underestimated the extra complexity and returns inherent. Brick and mortar stores do much better at soaking up cost of returned parts I suspect.
- gaius 8y agoIf a product is a counterfeit then the cost they are soaking up is not that of the return, but that of failing to police their supply chain. And they absolutely should be looking to minimise the hassle to the customers in that case.