You're right, a dashboard is a project for when you don't know if they can do anything useful. I think the fault is actually the split between IT (a support fu

You're right, a dashboard is a project for when you don't know if they can do anything useful. I think the fault is actually the split between IT (a support function) and the product group, which often doesn't have/isn't allowed embedded devs. IT managers are often toxic for delivering, never take ownership, SLA bullshit, too much PRINCE2 and ITIL. If you can get developers embedded, huge wins are possible. But they have to bring the client with them, not code away in isolation.