One fix is to have strong competition from multiple services. Along with low switching costs and no lock-in. Then need for customer retention drives quality. (

One fix is to have strong competition from multiple services. Along with low switching costs and no lock-in. Then need for customer retention drives quality. (This is another case where long copyright terms hurts consumers. If every streaming company could carry all movies over 20 years old, it would force them to compete more strongly.)