Single-seat support used to be available for Ubuntu. I paid for that in roughly the 2010-2012 time frame. It was useless, and I don't really blame Canonical: C

Single-seat support used to be available for Ubuntu. I paid for that in roughly the 2010-2012 time frame. It was useless, and I don't really blame Canonical: Consider how much of a competent person's time the annual price back then, 190 euros, could buy. Not much. If you want to support them monetarily, the donation thing covers that. If you want to pay for them to provide support for you, what do you expect "support" to mean and at what cost? The trope that if you pay for Open Source support, you get to affect bug fixing priorities doesn't work at the money levels that individuals (except maybe ones who have the kind of money Shuttleworth has) are willing to pay. But even for just advice on how to perform a task or resolve a problem, if you can't get the answer right away using a Web search engine, chances are that the solution needs a competent person to pay attention for a longer period of time than your expected annual per-seat price pays for.