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> so I think the little tutorial they do in the Apple store when you buy one is effective Steve Jobs said : “Any product that needs a manual to work is broken.

> so I think the little tutorial they do in the Apple store when you buy one is effective Steve Jobs said : “Any product that needs a manual to work is broken.” Does a full blown hand-held tutorial form an Apple employee at the store count as a manual?

wyattpeak 8y ago
While I agree that Apple interfaces have been straying deeply into "undiscoverable" territory of late (the two touch pressures... eugh), Jobs' comment is a quip that even Apple has never lived up to. You simply can't build advanced electronics without explaining to users how they work. Just try sitting somebody who's never used a computer in front of a Mac and see what happens.
tptacek 8y ago
No, he did not say that. That's an Elon Musk quote.
- deleted 8y ago
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- writepub 8y ago
  I don't think a full blown, hand-holding tutorial at sales outlets was the outcome Steve Jobs was aiming for, when he decided to kill shipping manuals with iDevices. On the quote, a CNBC article seemed to attribute it to Jobs, but I suppose Musk said it - I stand corrected
  - Tomte 8y ago
    Physical manuals. All iOS devices come preloaded with a large manual in the Books app.
    - writepub 8y ago
      So to access the manual, you need to setup a new phone, without a manual, and somehow glean the location of the manual, without a manual, and finally open the manual.