Yeah, neither of those make sense to me. You can easily cancel netflix online and the last gym membership I just called and cancelled because I was moving. I'

Yeah, neither of those make sense to me. You can easily cancel netflix online and the last gym membership I just called and cancelled because I was moving. I've heard about gyms "requiring" you to cancel in person but I feel like a threaten to do a charge back would get them to cancel over the phone. Why are people paying for subscriptions they don't use?