I had a similar experience with a relative's Seagate NAS. Except the ext filesystem was unreadable because it used a different page size. Required some shenani

I had a similar experience with a relative's Seagate NAS. Except the ext filesystem was unreadable because it used a different page size. Required some shenanigans in userland by thankfully I was able to recover the data. Seemed like a software fault on the box. The chassis had to be destroyed to remove the drive and it was interesting to see the warranty explicitly mention the customer was allowed to do this to recover their data.