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I agree. I didn't mean to imply it's a GOOD feature, just that it's not an exploit of any kind. The ability to set your outgoing number is very useful for a nu
by gregmac 8y ago
I agree. I didn't mean to imply it's a GOOD feature, just that it's not an exploit of any kind.
The ability to set your outgoing number is very useful for a number of reasons, but only being able to do it from a list of numbers you've verified you have ownership of would go a long way. They could even do something similar to how SSL providers do domain verification.
- tomjen3 8y agoI could live with that, but I really would want to call back e.g my bank, and not end up in a phone tree.
- gregmac 8y agoAh, I see. Unfortunately that's an aspect of the way the PBX is setup, and nothing to do with how caller ID works specifically. Most extensions don't have a DID (direct inward dial [1]) number, and unfortunately many inbound routing setups (especially for call centers) have no way -- or at list no advertised way -- to get to a spot where outside callers can dial an extension. For most PBX systems (eg, freepbx [2]) it's an option whether to allow direct extension dialing as part of the IVR. [1] https://en.wikipedia.org/wiki/Direct_inward_dial https://en.wikipedia.org/wiki/Direct_inward_dial [2] https://wiki.freepbx.org/display/FPG/IVR+Module+User+Guide#IVRModuleUserGuide-EnableDirectDial https://wiki.freepbx.org/display/FPG/IVR+Module+User+Guide#I...