Thanks Patrick. Yes, it's exactly the case for us. Automating the evidence submission has a poor ROI. Especially since we lost all of them when we manually subm

Thanks Patrick. Yes, it's exactly the case for us. Automating the evidence submission has a poor ROI. Especially since we lost all of them when we manually submitted it (albeit only a dozen times or so, I don't have exact numbers, but we've given up seeing only negative responses). Our dispute rates are still slim, and the actual financial hit is low, but it just feels frustrating and unfair. There's also this fear that people would "figure it out" and start abusing it on a much bigger scale, but I guess this is not a realistic risk (or I'd like to believe so). It would be awesome if Stripe helped. e.g. I can imagine doing a one-off or periodic reviews/audits and showing Stripe how we handle cancellations, refunds, etc. From then on, ideally Stripe has a pre-baked appeal ready for us and fights the banks on our behalf. Is it too much to ask?