So, Wag is behaving appallingly here, but holy COW I would never trust this kind of effectively anonymous service with my pets. I'm fine hiring a rideshare, but

So, Wag is behaving appallingly here, but holy COW I would never trust this kind of effectively anonymous service with my pets. I'm fine hiring a rideshare, but for things that involve actual trust and stewardship of your precious personal items when you're not around, it's FAR FAR BETTER to find an actual human you can deal with consistently, and build a relationship with. A somewhat lower-stakes (and older) version of this is hiring a cleaning/housekeeping service like Merry Maids instead of an actual human. Sure, maybe they're insured and bonded and have background checks and all that, but it still seems riskier to me than finding an actual human who does that work, and who comes recommended by a friend or colleague. This is even more true of someone you'd trust your pets with.