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It's not in the interest of the marketplace actor, like Wag, to see negative reviews, so I would not be surprised if Leslie's rating was doctored somehow. For e
by buzzdenver 8y ago
It's not in the interest of the marketplace actor, like Wag, to see negative reviews, so I would not be surprised if Leslie's rating was doctored somehow. For example with Uber I had a couple of bad experiences with the driver not picking me up but starting to charge me, and I had to settle for getting my money back but could not leave a review because technically I did not ride with the driver.
- beaconstudios 8y agoI would think it would be beneficial for the marketplace to see negative reviews, because they will direct customers to the reliable dogwalkers, leading to greater customer satisfaction and retention. Badly reviewed dogwalkers could be bumped off the platform.
- buzzdenver 8y agoThat all depends on the supply of reliable dog walkers.